Location: USA

About Us:

Help4Access is a leading IT consulting firm specializing in data management, IT transformation, and digital solutions. With a reputation for delivering high-quality services, we serve a diverse portfolio of enterprise clients across various industries. We are seeking a highly skilled Technical Project Manager with strong experience in data management projects and expertise in utilizing Microsoft Teams as the central repository for all document and asset management.

Job Overview:

As a Technical Project Manager at Help4Access, you will be responsible for managing complex data management projects from inception to completion. You will work closely with clients, contributing to the Master Service Agreement, project planning, and budgeting. You will ensure that the organization maintains a unified voice both externally to the client and internally among project teams. This role requires strong leadership skills, as you will be managing a diverse team of Solution Architects, Business Systems Analysts, Cloud Architects, AI Architects, Database Developers, DBAs, and other technical staff.

Key Responsibilities:

  • Project Management: Lead and manage data management projects, ensuring that they are completed on time, within scope, and within budget. Develop detailed project plans, timelines, and deliverables, and monitor progress throughout the project lifecycle.
  • Client Engagement: Serve as the primary point of contact for clients, ensuring clear communication and a consistent organizational voice. Build and maintain strong client relationships, contributing to the Master Service Agreement and other contractual documents.
  • Microsoft Teams Expertise: Utilize Microsoft Teams as the central repository for all project-related documents, assets, and reporting. Ensure that all project teams effectively use Teams for collaboration, document management, and communication.
  • Account Management: Maintain high-level account management responsibilities, ensuring client satisfaction and identifying opportunities for additional business. Ensure that client expectations are met and exceeded.
  • Team Leadership: Manage and coordinate the efforts of a multidisciplinary team, including Solution Architects, Business Systems Analysts, Cloud Architects, AI Architects, Database Developers, DBAs, and other technical support staff. Provide guidance, resolve conflicts, and ensure effective collaboration.
  • Reporting and Documentation: Oversee the creation and maintenance of all project documentation, including status reports, project plans, and budgets. Ensure that all reports are accurate, up-to-date, and delivered to stakeholders in a timely manner.
  • Budgeting and Financial Oversight: Develop and manage project budgets, ensuring that all financial aspects of the project are tracked and reported accurately. Identify and mitigate financial risks, and ensure that projects remain within budget.
  • Risk Management: Identify potential project risks and develop mitigation strategies to address them. Ensure that risks are communicated to stakeholders and that appropriate measures are taken to manage them.
  • Stakeholder Communication: Facilitate regular communication with project stakeholders, including clients, team members, and senior management. Ensure that all parties are informed of project progress, issues, and changes.
  • Continuous Improvement: Continuously seek opportunities to improve project management processes, tools, and methodologies. Share best practices with the broader team and contribute to the development of the project management practice.

Requirements:

  • Project Management Experience: 7+ years of experience managing complex data management projects, with a strong track record of successful project delivery.
  • Microsoft Teams Proficiency: Extensive experience using Microsoft Teams for document and asset management, collaboration, and reporting.
  • Data Management Expertise: Strong understanding of data management principles, methodologies, and best practices. Experience working with data-related projects and teams.
  • Client-Facing Skills: Proven ability to manage client relationships, contribute to contractual documents, and maintain a consistent organizational voice.
  • Leadership Abilities: Experience managing multidisciplinary teams, including architects, analysts, developers, and support staff. Strong leadership, conflict resolution, and team-building skills.
  • Budgeting and Financial Management: Experience developing and managing project budgets, tracking financial performance, and reporting on financial metrics.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify risks, develop mitigation strategies, and resolve issues quickly.
  • Certifications: PMP or PRINCE2 certification is highly desirable.

Preferred Qualifications:

  • Industry Experience: Experience in healthcare, financial services, or manufacturing industries.
  • Cloud Technology: Familiarity with cloud architecture and solutions, particularly within Microsoft Azure, AWS, or GCP environments.
  • AI and Data Analytics: Understanding of AI, machine learning, and data analytics as they relate to enterprise projects.
  • Change Management: Experience in managing change within complex organizational environments, including stakeholder engagement and communication.

Why Join Us:

Help4Access offers a dynamic and collaborative work environment where you can lead challenging projects and contribute to the success of top-tier clients. We provide competitive compensation, opportunities for professional growth, and a supportive work culture that values innovation, leadership, and excellence.