Customer Profile
Sector: Real Estate
Industry: Development
This real estate developer focuses on the development of residential and commercial property in Ireland, continental Europe, and the United States. The company prides itself on innovation whether it’s a building renovation or constructing a new structure.
Business Situation
The company had a Microsoft CRM system that helped to run their business. However, the Microsoft CRM system did not give their legal department the ability to manage the details of their sales contracts. The company decided against customizing the CRM system for the legal department’s needs because of the high costs involved. The legal department was forced to search for an alternative method to manage the details of their sales contracts. Because of the volume of work that is processed through the legal department, an electronic solution was essential.
Solution
Sales Contract System
The company selected Help4Access programmers who recommended Microsoft Access 2003 for their software solution. The CRM system creates a file every few hours that contains information for all sales contracts. The file is imported into the Access system throughout the day to make sure the high level information from the CRM system is current for each sales contract. The legal department uses the solution to enter and manage the fine details of each sales contract.
The MSAccess system provides high and low sales contracts having open items that will need to be reconciled before closing. The reporting capabilities of the system assist the legal department in providing proactive and responsive service to clients.
