1. Intro
  2. Original
    State
  3. Transitional
    Architectures
  4. Target Future
    State
  5. Tuning
    Phase
  6. Summary

Old System to New System – Point-by-Point

  • PAIN: Labor intensive, time consuming, error prone brittle system.
  • PAIN: Limited availability due to on-premise environment.
  • PAIN: Risk of data loss, slow performance.
  • SOLVED: Automated manual processes removing all human error.
  • SOLVED: Always available world-wide.
  • SOLVED: Automated nightly backup and sub second query response against historical data.
  • PAIN: Labor intensive, time consuming, error prone brittle system.
  • PAIN: Limited availability due to on-premise environment.
  • PAIN: Risk of data loss, slow performance.
  • SOLVED: Automated manual processes removing all human error.
  • SOLVED: Always available world-wide.
  • SOLVED: Automated nightly backup and sub second query response against historical data.

 

Benefits

  • Established a near real-time 360-degree view of the customer with scalability.
  • Ability to analyze data and find trends in customer data across multiple heterogeneous data sources.
  • Eliminate dependency on any single SaaS subscription able to quickly remove and plug in best-of-breed service providers.
  • Cost of total project development less than a single year of subscription service from any of the major CRM providers.
  • Removed dependence on legacy database application replacing with modern technology.