Advantages of Migrating an Access-based CRM System to the Cloud

Hamilton gains better security, data protection, redundancy and high availability to support sales teams as it prepares to expand in China.

Help4Access, a provider of highly affordable, data-driven business applications and services, successfully implemented a cloud-based, customized solution for business development for the Hamilton Company of Switzerland.

Specializing in the design and manufacture of robotics, liquid handling, automated storage solutions, and process analytics, the Hamilton Company has headquarters in the US and Switzerland, with regional offices in several countries. To provide a high level of service and support for current and potential customers in China, the company needed a way to capture, track, and report on its business development opportunities in that market.

Cloud migration and strong teamwork

Hamilton turned to Help4Access to migrate and host its customer relationship management (CRM) system. The solution provided by Help4Access gives Hamilton a more accessible way to track leads and prospects as well as better reporting and exporting capabilities—key sales support functions. The project focused on business development opportunities and customer relationship management specific to the Chinese market.

Sasha Froyland, Help4Access CEO, says, “By migrating Access to the cloud, companies like Hamilton get robust, custom solutions that are easily accessible from more than one location. Our access migration and customized hosting services are an excellent fit for Hamilton’s specific project needs.”

Combined expertise in both Access and cloud yields a high ROI and optimal performance

Help4Access determines if its clients’ Microsoft Access applications will function correctly in the cloud, or will require modification to perform well. The Help4Access business analysts collaborated with Hamilton team members located in five countries to identify their business requirements. This partnership enabled Help4Access’s engineering team to recommend and implement the right solutions on a rapid timeline.

“Exceptional teamwork between our business analysts and engineers and those at Hamilton enabled delivery of an efficient solution custom solution using MS Access 2010, SQL Server incorporated in Microsoft Azure, Excel, and the cloud.,” according to Froyland. “With the right expertise to adapt custom applications to the Cloud, clients such as Hamilton can receive the technology and business functionality they need, quickly, with a very high rate of return on their investment.”

Takeaway: Don’t move to the cloud without a professional assessment of whether your database application will perform suitably. Modification may be necessary. As Sasha Froyland comments, “A boat that barely floats in a pond will be swamped if you place it in the ocean.”